Ms. Hyunhae Jo is the Deputy Director of the Ministry of Public Administration and Security, Republic of Korea. She has worked on establishing and developing policies to improve the quality of public service for 17 years as a government official. Previously, she was a consultant to the United Nations Project Office on Governance for three years, and participated in the National Planning Commission as an agent in 2017. Her research focuses on social innovation promotion in government institutions. Ms. Jo is a Visiting Fellow at ISDP September 2018-June 2020.